Last updated: July 28, 2026
These Terms of Service ("Terms") govern your use of Text George, a product of HelpMe, Inc. ("HelpMe," "we," "us," or "our"). By texting our number or using textgeorge.com, you agree to these Terms.
Text George is a text-based concierge. You describe a problem; we conduct a conversational intake and, once you give us the go-ahead, identify and contact local service providers on your behalf. Providers perform the actual work; we facilitate the connection.
We normally contact providers during standard business hours at your location (roughly 8 AM to 6 PM local time, Monday through Friday, excluding major U.S. holidays). If your request comes in outside those hours, including weekends and holidays, we will ask whether it is an emergency: urgent requests are worked immediately, including outreach to providers offering 24/7 or after-hours service; otherwise outreach begins on the next business day. Provider availability and response times are outside our control.
By initiating contact with Text George, you consent to receive transactional text messages about your request. Message frequency varies by request. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance at support@textgeorge.com.
You agree to provide accurate information about your request and location. You are responsible for your interactions with any provider we connect you with. Text George is not the service provider and does not guarantee a particular outcome, price, or availability.
To the fullest extent permitted by law, HelpMe and Text George are not liable for indirect, incidental, or consequential damages arising from your use of the service or from work performed by third-party providers.
We may update these Terms from time to time. Continued use of the service after changes constitutes acceptance.